About

FAQ

• Where is the store based?

  Nonthaburi, Thailand

• Looks like there's some scratches on Acrylic charms / standees, how so?

  All of my acrylic goods still have the protective films on top ( and on the standee's base too ) Please peel them off for clear & sharp colors!

• Do you accept orders placed outside of the US?

  Sure! ♥

• How long will it take to receive my order?

  International shipping delivery time : usually takes 7 - 18 days
  Domestic (TH) shipping delivery time : usually takes 3 - 5 days

  Regarding the pandemic, Shipping might takes longer. And I cannot ship to some region depend on each country's situation at the time. In case that happened, I'll ask you if you'd like to wait or issue a refund.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.